What If A Single Conversation Decided Your Fate?
Crucial Conversations is a great resource book to have in your library. It’s essentially an instruction manual for high-stakes conversations when emotions are high.
Finding the right words while you’re in a conversation with someone with an opposing opinion is hard. Before reading this book handling high-stakes conversations was hit or miss for me.
Now I use a handful of simple techniques. I drive pivotal conversations with the skills taught in the book. I also recommend this book to my clients working on my Dynamic Communications Module.
Grab a copy here.
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